Cookie Policy of Cultuur Netwerk Leuven (CNoL) commissioned by LOV2030 vzw

  1. General

This cookie policy ("Cookie Policy") governs the use of cookies and similar technologies as part of your use of our Website (the "Website") and the associated services (hereinafter collectively referred to as "Services"). This processing is carried out by LOV2030 vzw as data controller, with registered office at Professor Roger Van Overstraetenplein 1, 3000 Leuven ("we", "us", "our"), registered with the Crossroads Bank for Enterprises (CBE) under number 0848.195.912 in accordance with applicable personal data protection legislation. 

Cookies are small text files that are stored on a device's hard drive and contain certain information, sometimes including personal data. When you use our Website and/or Services, we also collect and process personal information other than through cookies and similar technologies. If you want to know more, please read our Privacy Policy. 

Cookies usually have an expiration date and are automatically deleted when you close your browser. However, there are also cookies that remain on your computer for longer, sometimes even until you manually delete them.

By continuing to use our Website and/or Services or by clicking "Agree" after being informed of the use of cookies and similar technologies, you acknowledge that you have read this Cookie Policy carefully and that you agree to it without reservation. You can change your cookie preferences at any time. You can do this by clicking on "cookie settings" in the footer below.

We reserve the right to amend, supplement or replace this Cookie Policy from time to time. Such changes, additions or replacements will be brought to your attention via our Website and/or Services. If you do not agree with these changes, additions or replacements, we ask you to send an email to LOV2030. If we have not received notification thereof within three (3) working days after the changes, additions or replacements have been communicated to you via our Website or Services, you will be deemed to have accepted all changes, additions or replacements. 

This cookie policy was last updated on 14 March 2025.

2. Which cookies and why

1. We use different types of cookies:

  1. Essential cookies: these are necessary for purely technical reasons to visit the Website. Due to the technical necessity, only an information obligation applies to these cookies.

  2. Functional cookies: these cookies are necessary for our Services or Website. You cannot refuse these cookies if you browse to the Website, but they are only placed after a choice has been made regarding the placement of these cookies. If you refuse these cookies, the Website may not be accessible.

  3. Analytical cookies: these cookies allow us to collect analytical data about our Services or Website. With these cookies, we discover what works well and what we still need to improve. These are only placed after a choice has been made regarding the placement of cookies.

  4. Marketing cookies: these are used to track you when you visit different websites. The purpose of these cookies is to display advertisements that are customized and relevant to the individual user.

2. When you visit and/or use our Website, we place cookies or use similar technologies with which we collect and process personal data about you. Such cookies and similar technologies include, among others:

  1. Essential cookies:

    • CRAFT_CSRF_TOKEN

      • Retention period: Expires after one session

      • Purpose: used by the Content Management System to prevent cyber attacks. This cookie is essential for the security of the website and visitor.

    • CraftSessionId

      • Retention period: Expires after one session

      • Purpose: used by the CMS to create a unique ID for the visitor.

  2. Functional cookies:

    • __cookie_consent

      • Retention period: Expires after one year

      • Purpose: indicates whether the cookie consent should be shown or if it has already been accepted

  3. Analytical cookies:

    • _ga

      • Retention period: Expires after 2 years

      • Purpose: creates a unique ID to keep track of statistical data about website visits in Google Analytics.

    • _ga_#

      • Retention period: Expires after 2 years

      • Purpose: used by Google Analytics to collect data on the number of times a user has visited the website, as well as data of the first and most recent visit.

3. You can prevent cookies from being placed or delete already placed cookies by adjusting your settings in your browser. 

Help with adjusting these settings can be found on the website of the browser you are using. Please note that not allowing cookies when visiting the Website may result in some or all features of the Website not functioning properly. 

3. Who we share data with

1. We do not transmit the (personal) data we collect through the use of cookies and similar technologies to third parties in an identifiable manner without your explicit consent to do so, unless this is required to provide the Services.

2. We may rely on external processors to offer you the Website and/or Services. We ensure that third-party processors may only process your personal data on our behalf, and under our written instructions. We guarantee that all external processors are selected with the necessary care so that we can rely on the security and integrity of your personal data.

3. We may transfer anonymised and/or aggregated data to other organisations that can use this data to improve products and services and to organise customised marketing, presentation and sales of products and services.

4. Where we process data

1. We and our third-party processors will only process your identifiable personal data within the EEA.

2. We may transfer your anonymised and/or aggregated data to organisations outside the EEA. If such a transfer takes place, we will ensure that there are appropriate safeguards in place to guarantee the security and integrity of your personal data, and that all rights relating to personal data that you might enjoy under applicable mandatory law are guaranteed.

If a transfer of your personal data and/or anonymised and/or aggregated data takes place, the following legal protection mechanism will be implemented:

  • Google

    • Transfer to the United States

    • Legal protection mechanism via model clauses

  • MailChimp

    • Transfer to the United States

    • Legal protection mechanism via model clauses

5. How we process data

5. How we process data

5. How we process data

1. We will do our utmost to process only the personal data that are necessary to achieve the purposes stated in this Cookie Policy. We will process your personal data in a lawful, fair, and transparent manner. We will do our utmost to keep the personal data accurate and up-to-date.

2. Your personal data will only be processed for as long as necessary to achieve the purposes stated in this Cookie Policy or until such time as you withdraw your consent for its processing. Please note that withdrawal of consent may imply that you are no longer able to use the Website or Services in whole or in part. If you have registered with our Website, we will delete your personal data if you delete your profile, unless a legal or regulatory obligation or a judicial or administrative order prevents us from doing so.

We will take appropriate technical and organizational measures to keep your personal data secure against unauthorized access or theft and against accidental loss, manipulation, or destruction. Access by our staff or staff of our external processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that care for safety and security are only best-effort obligations, which can never be guaranteed.

6. Your rights

You have the right to request access to all personal data that we process about you. However, requests for access that are obviously submitted with the aim of causing nuisance or damage to us will not be handled.

You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can correct much of this data yourself through your profile. If such a request is submitted, you must also attach proof with this request that the personal data for which correction is requested is incorrect.

You have the right to withdraw the consent you have given us to process data, but this withdrawal does not affect the data we have already collected via cookies or similar technologies based on your prior consent. If you no longer want us to collect data via cookies or similar technologies, you can change your browser settings or delete cookies at any time.

If the intended processing is qualified as direct marketing, you have the right to object to this processing free of charge and without justification.

You have the right to request that personal data relating to you be deleted if it is no longer necessary in light of the purposes set out in this Cookie Policy or if you withdraw your consent for its processing. However, you should bear in mind that a request for deletion will be evaluated by us in light of legal or regulatory obligations or administrative or judicial orders that may prevent us from deleting the personal data concerned.

Instead of deletion, you can also request that we restrict the processing of your personal data if (a) you contest the accuracy of that data, (b) the processing is unlawful, or (c) the data is no longer needed for the stated purposes, but you need them to defend yourself in legal proceedings.

When your personal data is processed on the basis of consent or on the basis of a contract and the processing is carried out by automated means, you have the right to receive the personal data provided by you to us in a structured, commonly used and machine-readable format and, if technically feasible, you have the right to transmit this data directly to another service provider. The technical feasibility of this is assessed solely by us.

If you wish to submit a request to exercise one or more of the rights mentioned above, you can send an email to info@lov2030.be. This request must clearly state which right you wish to exercise and why. It must also be dated and signed and accompanied by a digitally scanned copy of your valid identity card proving your identity. We will notify you immediately of the receipt of such a request. If the request proves to be well-founded, we will grant it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.

If you have a complaint about the processing of your personal data by us, you can always contact us via info@lov2030.be. If you remain dissatisfied with our response, you are free to file a complaint with the competent data protection authority. For more information, please visit https://www.gegevensbeschermingsautoriteit.be/burger.